Our client, a successful cloud communications provider, is searching for a Chief Revenue Officer to join their growing team in Manchester. The Chief Revenue Officer will create and implement a clear strategy that outlines routes to markets, lines of business and associated performance expectations to deliver annual revenue/profitability budget. Previous experience working with Cloud Business Communications is required for this role.
Responsibilities & Requirements
In collaboration with key partners and staff, create and implement a clear strategy that outlines routes to markets, lines of business and associated performance expectations to deliver annual revenue/profitability budget.
Drive sales to increase revenues, and those delivered through affiliates/partners, managing and overseeing the sales and marketing teams.
Take ownership of the recruitment, training and retention of a cohesive and motivated team, delivering individual and the company’s performance targets.
In line with the company’s recurring revenue model, ensure client retention and growth of each client account.
Build and maintain solid vendor partnerships with 3rd parties.
Ensure all products and services deliver incremental revenue opportunities for partners.
Ensure vendor partner management and sales teams are sufficiently trained and educated on all company solutions.
Manage internal and external resources and budget with regards to marketing.
Ensure alignment between marketing activities and sales initiatives, driving direct and indirect revenues to meet sales strategy.
When required, provide clear and precise information to the board, key stakeholders, partners and staff in a timely manner.
Make informed decisions by ensuring performance and trends are fully understood.
Previously worked with Cloud Business Communications.
A good understanding of how customer experience is being transformed by digital communications technology.
Experience of working within the Fintech industry.
Highly skilled at communicating with senior level customers.
Strong numeracy and literacy skills.
Motivated, confident self-starter able to demonstrate initiative.
Experience working within a technology-based business and a successful record in digital communication systems sales.
Must be located near the company’s Manchester office.