Infrastructure Engineer

Infrastructure Engineer

Full Time / Permanent
London
Circa £60K Basic Salary (Depending on Experience)
Office Based
Overview

Our Client, a successful and growing IT Managed Services Provider is looking for a highly skilled and ambitious Infrastructure Engineer to their their team based in London. The successful Candidate will be responsible for providing outstanding service to the company’s clients across the UK and internationally.

Responsibilities
  • Provide outstanding technical support to our clients both in the UK and internationally.
  • Liaise both internally and externally as part of proactive project management and implementation responsibilities.
  • Carry out high standard trouble shooting of problems both in person and virtually.
  • Contribute to the improvement of internal procedure and systems.
  • Provide technical colleagues with key training and coaching as and when required.
  • Remote and on-site maintenance of IT infrastructure including builds, installation, and configuration.
  • Work towards meeting SLAs in terms of response, fixing and resolution.
  • Produce solution design, research, and development for the use of both colleagues and clients.
  • Carry out accurate documentation and maintain good timekeeping.
Requirements
  • Minimum 4 years’ experience of working for an IT managed service provider.
  • Strong and confident communicator.
  • Proven, excellent troubleshooting skills.
  • Ability to organise and prioritise effectively.
  • MS or Cisco qualifications would be highly advantageous.
  • In depth knowledge of Microsoft Server roles such as AD, Hyper-V, DNS, DHCP, DFS, WDS, WSUS, IIS, Exchange ‘16-’19).
  • Strong understanding of VMware stack suite of products (ESXI 5-6).
  • Good and in-depth knowledge of Dell / HP Server, SAN / DAS Storage, and connectivity.
  • Experience with postproduction service, disaster recovery and business continuity solutions.
  • Good understanding of Public Cloud Infrastructure, VDI solutions (Azure & Amazon) and Network Infrastructure such as Firewalls, Managed L2 / L3 Switches, VLAN’s, QoS, IPv4, IPv6, VPN, NAT, PAT, 10Gbe, Fibre, SNMP.