Project Manager

Project Manager

Full Time / Permanent
Germany
Up to €70K
Home Based Role
Overview

Our client, a global VoIP solutions provider is looking for an experienced Project Manager to join their team in Germany. This is a home based role and applicants must have both English and Germany language proficiency. Minimum 5 years’ PM experience within the Tech industry is also required.

Responsibilities
  • Carry out key risk assessment with the aim of minimising project risks.
  • Firs point of contact for customers and clients covering solutions delivery and onboarding services.
  • Responsible for the development of a comprehensive and detailed project plan.
  • Coordination of both internal and external resources to ensure the problem free execution of projects.
  • Manage changes in project scopes, costs and schedules using required verification techniques.
  • Responsible for ensuring that all projects are delivered in line with SLAs and within budget.
  • Identify and escalate relevant issues to appropriate management teams.
  • Carry out periodic meetings and provide account owners with timely reports.
  • Build and manage lasting and positive client relationships.
  • Take charge or customer success plans from development to execution, outlining success factors and measures.
  • Carry out necessary Customer Success Manager duties when handling managed services customers requests.
Requirements
  • English & Germany language proficiency is required.
  • 5+ years project management experience including process development and execution.
  • Proven project management and delivery experience to large enterprise companies within the tech space.
  • Proven project admin and hands-on networking experience.
  • Project management experience within a SaaS organisation would be highly advantageous.
  • Excellent, demonstrable communication and client facing abilities.
  • Strong organiser with keen eye for details.
  • Ability to effectively prioritise workload.
  • Flexibility to undertake occasional client visits.
  • Relevant project management qualifications would be ideal.
  • Tech degree relating to engineering or computer science would be advantageous.